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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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B Heron

July 12, 2024

5  out of  5 rating by B Heron
"Excellent, friendly and timely service... Highly recommend T. Jones, his staff and State Farm...."
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Allan Bates

July 3, 2024

5  out of  5 rating by Allan Bates
"Best insurance agent in town. Thadeaus and his staff are super helpful and prompt in communicating."
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sez star

July 2, 2024

5  out of  5 rating by sez star
"Thadeaus Jones supports our community! Thanks for the school supplies donation!"
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Joseph Iosue

May 30, 2024

5  out of  5 rating by Joseph Iosue
"Switched from Progressive to State Farm. Same coverage, for half the price. Thank you again Thadeaus and crew!"
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Lara Iacobucci

May 28, 2024

5  out of  5 rating by Lara Iacobucci
"Mr Jones and his team gives the best service! Whenever I call, I always get a call back. My previous agent didn’t call and would often just let me deal with the 800 number. I know there are a lot of agents out there but this is absolutely the best service in town!!"
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Cinthia Taylor

April 17, 2024

5  out of  5 rating by Cinthia Taylor
"Thadeaus and his team are very responsive and always friendly. Couldn’t be happier with the service."
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Robert A Cote

March 29, 2024

5  out of  5 rating by Robert A Cote
"We have been with State Farm since we moved to Tucson in 2005. Thaduaeus and his team have been supportive since day 1. We have held both our home and car insurance with them. Everyone responds to inquiries quickly, and we always had great in -person service any time we visited their office. In face, back in 2018, when we bought a new car and added it to the insurance, our agent was able to secure us a better loan at a much lower percentage rate vs. Toyota, which helped us a lot! 5-star service for sure."
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Terri Bowen

March 26, 2024

5  out of  5 rating by Terri Bowen
"I could not recommend Thadeus Jones as an agent more if I tried, he was quick, thorough and saved me over $1100 a year in bundling my Homeowners and auto that the urgency to get that done is complete...I need to look at life and pet insurance :)🥳"
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Marcus Patrick Griffin

March 4, 2024

5  out of  5 rating by Marcus Patrick Griffin
"Thadeaus was very efficient and thorough with providing quotes for car and home owners insurance. Highly recommend!"


January 17, 2024

5  out of  5 rating by LEONARD WISNIEWSKI
"He is more then my agent, he is a friend when in need. Len W"
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Sharon Murphy

December 19, 2023

5  out of  5 rating by Sharon Murphy
"My AARP-Hartford car insurance kept going up every 6 months(advertised to benefit seniors),had doubled my 6 month premium. I checked a few places, and called State Farm, talked to Tracey, she was able to assist me to what I had started paying at Hartford. I'm using the "Drive Safe" program, which was easy to set up. So far, so good! Tracey was very helpful, and Mr Jones has reached out if I have questions or need anything."
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Dominique Kupchanko

November 29, 2023

5  out of  5 rating by Dominique Kupchanko
"Tracy is an absolute angel to work with, i had to add and switch up vehicles and she has been nothing but kind and reassuring through the whole process! I can see myself as a long term state farm customer because of her!"
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Suzanne Hayes

September 19, 2023

5  out of  5 rating by Suzanne Hayes
"Thadeaus Jones Agency is competitively priced, great coverage and very thorough, reachable and friendly!!! 5 stars +"
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Louise Keane

September 19, 2023

5  out of  5 rating by Louise Keane
"We had a lightning strike on two of our 30 foot palm trees the end of July which caused major damage to anything connected to cable. Fortunately, our house wasn't affected due to a whole house surge protector which we had installed two years ago. However, all of our TVs, security system, pool pump, etc. etc. etc. were ruined. We chose to have everything fixed ourselves and then present the receipts for claim, which we did. We were amazed at the ease of filing our claim and receiving our check for damages. I filed the claim on a Friday and the check was in our mailbox 10 days later on a Monday! We couldn't be happier with State Farm and have been extolling your virtues to all of our friends and anyone who would listen! We have been State Farm clients for 60 years and would never change our insurance company for our home or cars. Thank you State Farm for being the absolute best when we needed you. Louise and Joe Keane"
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Gabriel Gutierrez

August 15, 2023

5  out of  5 rating by Gabriel Gutierrez
"Thad is super helpful and knowledgeable. He cared about my needs, not just the sales. Highly recommend him!"
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Ernie Valencia

August 10, 2023

5  out of  5 rating by Ernie Valencia
"Thaddeus Jones and Summer- are amazing ! They are always happy and friendly and quick to resolve any issues or requests - I love these guys!!!!"
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Wills Marcello

August 8, 2023

5  out of  5 rating by Wills Marcello
"Thadeus and his team are some of the best in town. Their knowledge of home, auto, & life insurance is unparalleled in the industry."
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Lisa MacDonald

August 8, 2023

5  out of  5 rating by Lisa MacDonald
"Thadeaus is incredibly friendly and helpful. He will go out of your way to bring real value."
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Hope Alday

August 5, 2023

5  out of  5 rating by Hope Alday
"Thadeaus and his team are very responsive, providing a high level of customer service and competitive pricing for my clients."
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Corey Williams

July 28, 2023

5  out of  5 rating by Corey Williams
"Thadeaus is an excellent agent and he is always there to help"
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Jordan Fernandez

July 22, 2023

5  out of  5 rating by Jordan Fernandez
"Thadeaus is a great agent and helped me dial in my home insurance and auto policy - I highly recommend him for getting the coverage you need."
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Ruben Hernandez

June 30, 2023

5  out of  5 rating by Ruben Hernandez
"I purchased some small businesses insurance with Thadeus and he was so on it to where he had what I needed like the next day"
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Kassandra Barton

June 7, 2023

5  out of  5 rating by Kassandra Barton
"Thadeaus is amazing!!! He was great as braking down and explaining everything regarding my auto policy ! I highly recommend taking the time to talk with him about you policy!"
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Erica Higuera

May 31, 2023

2  out of  5 rating by Erica Higuera
"I like to support local businesses was looking for a local agent. The quote State Farm gave me was more than what I had been paying with another company but I made the change anyway. Tracy kept working with me to find discounts, which was great. She asked if I'd like to enroll my son in their Drive Safe & Save program. I declined, explaining that I wasn't confident enough in his driving and that he probably wouldn't get a discount (and if the driving score is below average there could actually be a surcharge involved), that I didn't want him to be tracked. She came up with another discount for him (Steer Clear) where "all he had to do was take some modules." She signed him up. After reviewing the Steer Clear program I realized he also needs to download an app which will track his driving, which I clearly stated verbally and in emails I did not want. About a month after switching to State Farm I logged into my app and realized I have a balance due. I asked Tracy what the balance was for because I'd paid for the full 6 months in advance. After several emails not being answered, I asked Amy. She responded that it was an UW decision and the way they came up with the increase was proprietary and they wouldn't be disclosing to me the reason for the increase. I don't understand a nearly 20% increase to my quoted premium. Nothing has changed since I was quoted by SF. I'm over 50, I've never had an accident, I haven't had a ticket in 25 years, I have good credit, my autos are the same, my rated location is the same, my usage is the same. It makes me feel like they bait and switch. I regret changing carriers. After being with Flo for 14 years I was looking forward to staying with a local agent long-term. Now I have trust issues with this company and will probably switch again."
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Karen Gavender

May 23, 2023

5  out of  5 rating by Karen Gavender
"Thadeaus is amazing and attentive to get you the best coverage at the best value! He has worked with me for my family, one on one, to get things done fast and right. Thank YOU!"