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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Espinoza

Melissa Espinoza

July 2, 2026

5  out of  5
rating by Melissa Espinoza
"I initially started and still do work with Tracey for all my needs. She is the best! Everyone at this office is super friendly and helpful. I’ve been a customer of this office for maybe a year or more and I don’t think I’ll switch simply because the level of service I have here is very high. Thank you guys for always taking care of me and my insurance needs."
We responded:
"Thank you so much for your business we really appreciate you. "
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Priscilla Gray

June 12, 2026

5  out of  5
rating by Priscilla Gray
"Thadeus Jones was quick, professional and saved me over 100$ a month! Highly recommend switching over if you haven't already!"
We responded:
"Thank you so much, we love saving customers money on their insurance. However, that is not all we are here to help you in any way we can. "
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Wanda Barker

June 12, 2026

5  out of  5
rating by Wanda Barker
""Tracy French is a great gal. Professional, friendly and courteous. I could not believe how quickly she responded and was very clear about all of my options and helped me understand the benefits. They saved me lots of money. I highly recommend this agency" Thank you Tracy"
We responded:
"Thank you so much for the feedback. Tracy works so hard to take great care of our customers. Saving money is just a part of the benefits of the Thadeaus Jones Agency as we are here to help you in anyway can. "
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Sean Humphrey

June 12, 2026

5  out of  5
rating by Sean Humphrey
"Absolute professional and super easy to work with, he got everything setup for me super quick and easy and saved me several hundred bucks a month for my house and auto insurance."
We responded:
"Thank you for the feedback. We are always happy to help!"
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Noushin Dowlatshahi

June 10, 2026

5  out of  5
rating by Noushin Dowlatshahi
"Simply amazing! Thank you Thaddeus for your prompt, competent and very reasonable quote and service! Happy to have State Farm as our insurance!"
We responded:
"We are so happy we could save you money with a home and auto bundle. We are glad that you are a customer, it was truly my pleasure to assist you "
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Roberta Atkins

June 10, 2026

5  out of  5
rating by Roberta Atkins
"Was very pleased with the customer service of Tracy. She was able to find good rates for my 3 insurances and was always available to answer my questions."
We responded:
"We strive to provide the very best in customer service and great rates. Thank you so much for choosing the Thadeaus Jones Agency"
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Juan JD Delgado

June 10, 2026

5  out of  5
rating by Juan JD Delgado
"AWESOME service and bundle pricing Thad is a customer centric agent that values relationships…"
We responded:
"JD we strive hard to provide the very best service, and our customers mean everything to us. Thank you for feedback."
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Rich Overturf

June 10, 2026

5  out of  5
rating by Rich Overturf
"Really happy with my change. Tracy was so friendly and helpful. Great agency!"
We responded:
"Rich we are so happy that you feel that way. We love serving our customers and community. Tracy is the best! Thank you. "
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Doug Wilson

June 5, 2026

5  out of  5
rating by Doug Wilson
"Excellent firm to work with!"
We responded:
"Thank you, Doug! I'm happy to hear that you had a positive experience with our team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Mike C

May 22, 2026

5  out of  5
rating by Mike C
"Always responsive, always attentive. I love my agent!"
We responded:
"Thank you so much we appreciate your business!"
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joseph figueiredo

May 1, 2026

5  out of  5
rating by joseph figueiredo
"Love State Farm been with them forever. Wont go anywhere else."
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Remy Clotfelter

April 6, 2026

5  out of  5
rating by Remy Clotfelter
"Thadeaus and his team are so friendly, helpful, insightful, and proactive!! They’ve been supporting my insurance needs from first car - to first house. Really enjoy this team."
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Rick Bonham

April 4, 2026

5  out of  5
rating by Rick Bonham
"Always handles my issues"
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Robert Moreno

April 3, 2026

5  out of  5
rating by Robert Moreno
"Helpful,friendly,informative...Glad I switched to State Farm."
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cindy salyers

March 31, 2026

5  out of  5
rating by cindy salyers
"They have been nothing but kind and if I've had a problem they've taken care of it right away I have nothing but good things to say"
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Rosetta Harbour

March 27, 2026

1  out of  5
rating by Rosetta Harbour
"I heard so many good things about Thadeaus through my 95 year old mother who has done business with him for several years. What a disappointment my wife and I have experienced! I don’t want to go into too much detail because I don’t think focus on the negative aspects of another person needs to be emphasized. I cannot do business with a man who doesn’t tell the truth and leads others down a path where the insurance company takes money that isn’t theirs because he said he could give us coverage, we pay on the policy only to discover they do not provide a policy for our need. Instead of a full refund, we only received a partial even though they did not give us coverage. Then 2 months later they want another minor amount for yet another lame excuse. I’m so disappointed in State Farm and even more so with the misrepresentation of their agent in Tucson, Arizona. We of course paid what they requested ($5.71), but we don’t plan on ever doing business again with State Farm or Thadeaus again which I’m certain won’t hurt his feelings at all."
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David Charette

March 24, 2026

5  out of  5
rating by David Charette
"Always so polite and follow through. They got me a savings without me asking for them to check."
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Mireya Molina

March 20, 2026

5  out of  5
rating by Mireya Molina
"Great Team! Always so helpful, providing timely service and customer support."
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Camille Ramos

March 2, 2026

5  out of  5
rating by Camille Ramos
"Every time I call the office someone is answering the phone to help me."
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Carmen Altamirano

February 24, 2026

5  out of  5
rating by Carmen Altamirano
"Thadeaus Jones is a great agent. Easy to work with."
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Wayne Bernknopf

February 21, 2026

5  out of  5
rating by Wayne Bernknopf
"I am in a Business Building Network with Thadeaus. His enthusiasm is inspiring. He truly cares about his clients. He is professional, knowledgeable, and does a great job analyzing his clients insurance needs. He is a Life Insurance Specialist in a topic that many find difficult to discuss. He makes it easy, fun, and relatable. I strongly encourage you to check Thadeaus Jones for all your life & disability insurance needs. You will not be disappointed."
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ken capps

February 19, 2026

5  out of  5
rating by ken capps
"I’ve been with state farm for years great service!"
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Karen Thompson

January 27, 2026

5  out of  5
rating by Karen Thompson
"Tracy French is just a treasure. I could not believe how quickly she responded and was very clear about all of my options and helped me understand the benefits. I highly recommend this agency"
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Cory Vaughan

January 23, 2026

5  out of  5
rating by Cory Vaughan
"I tried all the internet gimmicks. This agency is the real deal. Tracy took amazing care of us! Thadeaus is also very friendly and accessible. One stop shop, the whole experience was amazing, I highly recommend this team!"
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Rob D

January 7, 2026

5  out of  5
rating by Rob D
"Extremely helpful. Always great service!"