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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emily Szabunia

Emily Szabunia

June 30, 2025

5  out of  5
rating by Emily Szabunia
"Tracy was amazing! She helped me get the best auto insurance rates with State Farm and made the whole process so easy. Super friendly, patient, and lovely to talk to, truly one of the best customer service experiences I’ve had. Highly recommend asking for Tracy!"
We responded:
"Thank you for your review, Emily! I'm delighted to hear that Tracy provided such a wonderful experience and helped you find great insurance rates. Her friendly and patient approach is something we truly value. If you need anything else, feel free to reach out!"
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Richard Horchler

June 30, 2025

5  out of  5
rating by Richard Horchler
"I just had one of the most positive insurance applications of my life(I am 83 years old). I have had a few. It all started with "Tracy". Wow. She was great and worked hard to find me a low premium. This is a five star company. Thank you, R."
We responded:
"Thank you for your wonderful feedback, Richard! I'm delighted to hear that Tracy provided you with such a positive experience and helped you find a low premium. We truly appreciate your kind words and your trust in our office. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks for choosing us!"
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Karen Thompson

June 26, 2025

5  out of  5
rating by Karen Thompson
"Tracy French is just a treasure. I could not believe how quickly she responded and was very clear about all of my options and helped me understand the benefits. I highly recommend this agency"
We responded:
"Thank you for your review, Karen! I'm happy to hear that Tracy provided such prompt and clear assistance with your options. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Sandra Eden

Sandra Eden

June 20, 2025

5  out of  5
rating by Sandra Eden
"Great costumer service! Tracy found me a policy hundreds of dollars less expensive than what I was paying even with adding a teen driver. Fantastic!"
We responded:
"Sandra, thank you for your review! I'm happy to hear that Tracy was able to assist you in finding a more affordable policy, even with the addition of a teen driver. We appreciate your feedback and are here to help with any other insurance needs. Let us know if there's anything else we can do for you!"
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Rex Faucher

April 10, 2025

5  out of  5
rating by Rex Faucher
"My agent of 35+ years retired, Thaddeus picked up my account. I stopped in to say hello& mentioned some changes I was thinking about for a period of time. Everyone was helpful, looked into my thoughts, made the changes. I can't ask for better service or nicer people. I'm looking forward to a long relationship. Thanks to all....RF"
We responded:
"Rex thank you for the kind words, we are so glad you are with us. Please feel free to stop in and say hello anytime. We have snacks! :)"
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Jeffry Erlich

April 4, 2025

5  out of  5
rating by Jeffry Erlich
"Cristina Iosue is resource extraordinaire; she consistently responds to questions and requests with immediate and purposeful action! Exceptional!"
We responded:
"Jeffry, thank you so much for your feedback we love providing exceptional service. We are so glad you choose Thadeaus Jones Agency. "
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carlos Urtaza

March 27, 2025

5  out of  5
rating by carlos Urtaza
"Thadeaus was awesome in getting us new policies for our home and auto. He helped us save an unbelievable amount of money. We are very excited to be working with him. Thank you Thadeaus."
We responded:
"Carlos we love helping people save an unbelievable amount of money on Home and Auto Insurance. That is only the beginning of the service we provide we are looking forward to working with you. "
Profile photo of Chach Sings

Chach Sings

March 21, 2025

5  out of  5
rating by Chach Sings
"This office was so helpful in helping me find more affordable insurance than I was paying for with my previous company. Recommended by a friend, Tracy was a blessing to work with."
We responded:
"Thank you for your review. We love helping people find affordable insurance. Tracy is a blessing! "
Profile photo of James Leone

James Leone

January 28, 2025

5  out of  5
rating by James Leone
"Great team, the best in all of Tucson! Very personable and thorough. Recommend him to anyone and everyone"
We responded:
"Thank you so much we appreciate you sharing this. "
Profile photo of Kay Richardson

Kay Richardson

December 20, 2024

5  out of  5
rating by Kay Richardson
"Tracy was a huge help. She walked me through each of the policies and made helpful suggestions."
We responded:
"Thank you so much for choosing our agency! Tracy loves helping customers and strives to make sure they know all the options available. "
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Kristi w

December 19, 2024

5  out of  5
rating by Kristi w
"State Farm thadeus has wonderful people. I luv all the employees. Thanks for all ur help"
We responded:
"Thank you so much for your business and the thoughtful review. We here at Thadeaus Jones State Farm really enjoy helping our customers with new insurance and the everyday things that arise. "
Profile photo of Thomas French

Thomas French

October 30, 2024

5  out of  5
rating by Thomas French
"I’ve had very positive experiences here! They helped me with all my insurance needs. The team there is top notch."
We responded:
"We hare so happy that you had a great insurance experience with us. We work hard to make sure our customer get the very best treatment possible. Thank you for your business. "
Profile photo of Cristina Iosue

Cristina Iosue

October 22, 2024

5  out of  5
rating by Cristina Iosue
"Thadeaus is very personable and very informative. He makes sure that his clients are well taken care of, and the office staff is fantastic."
We responded:
"Thank you so much for your review. We work hard to take care of our customers and yes, the office staff is fantastic. "
Profile photo of Jason Barrett

Jason Barrett

October 22, 2024

5  out of  5
rating by Jason Barrett
"Thadeaus does an amazing, no pressure, job of educating people. He helped me understand the things I needed to know about the best life insurance plan for me and my family. He's an expert, and a pro, and is there to help every step of the way!"
We responded:
"Helping customers with understanding life insurance is one of the favorite parts of my job. We loved helping you and your family. Thank you so much!"
Profile photo of Kyle Sanders

Kyle Sanders

October 8, 2024

5  out of  5
rating by Kyle Sanders
"Thadeaus is extremely informative on how he can help your family. We've connected about business and on a personal level. I trust Thadeaus 100% to do the right thing and treat me as he would his own family."
We responded:
"Thank you, Kyle. It is my pleasure to work with you, really appreciate your business and continued support. "
Profile photo of Miranda Parris

Miranda Parris

October 8, 2024

5  out of  5
rating by Miranda Parris
"Life insurance is invaluable at all stages in life. Thadeaus Jones is the guy to get you and your family the best insurance possible. He was extremely knowledgeable and he gave me my quote very quickly. Don't wait until it's too late, highly recommend Thadeaus and his entire team."
We responded:
"Thank you, Miranda! It has been great working with you on your life insurance and we look forward to our continued partnership. "
Profile photo of Barbara

Barbara

October 2, 2024

5  out of  5
rating by Barbara
"Tracy is awesome!! Got policy stuff done in record time!!!"
We responded:
"Your right Tracy is the best. We really appreciate your business and your feedback. "
Profile photo of Jonni Campbell

Jonni Campbell

October 1, 2024

5  out of  5
rating by Jonni Campbell
"Thadeaus cares about people and knows how to help them. Talk to him today about your life insurance needs!"
We responded:
"Thank you Jonni we love helping people with their life insurance needs. Life insurance is an essential part of a solid insurance package. "
Profile photo of Jody Meyer

Jody Meyer

September 26, 2024

5  out of  5
rating by Jody Meyer
"Thadeaus' office has always been great to us, but they went above and beyond today when we purchased a new vehicle and they got the temporary insurance card to us before we even got the vehicle in hand!!"
We responded:
"Thank you, Jody. We really appreciate your business and are always happy to make sure you get your vehicle covered right away. "
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Judith Decastro

September 24, 2024

5  out of  5
rating by Judith Decastro
"Your office is tops in my book. Every question I asked was answered immediately. You were professional as well as friendly in satisfying my insurance needs. It is my pleasure in doing business with your office! Thank you Tracy and Cristina for all your help."
We responded:
"Judith thank you so much for your feedback. We really appreciate your business and look forward to working with you as a customer. "
Profile photo of Suzanne Hayes

Suzanne Hayes

September 12, 2024

5  out of  5
rating by Suzanne Hayes
"Thadeaus Jones Agency is competitively priced, great coverage and very thorough, reachable and friendly!!! 5 stars +"
We responded:
"Thank you so much! I am so happy to work with you, and that you choose me to provide coverage. "
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Desert Diamond Motors

August 27, 2024

5  out of  5
rating by Desert Diamond Motors
"very helpfull"
We responded:
"Thank you so much we strive to give the very best in service. "
Profile photo of John Fortier

John Fortier

August 26, 2024

5  out of  5
rating by John Fortier
"Daughter recommended Thaddeus and very happy she did! Service is timely all questions answered. Any time I call I get quick response. Like the America I grew up in. Thanks for ALL your hard work and help."
We responded:
"John our pleasure to assist you with your insurance needs. We love answering the phone and helping our customers. "
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B Heron

July 12, 2024

5  out of  5
rating by B Heron
"Excellent, friendly and timely service... Highly recommend T. Jones, his staff and State Farm...."
We responded:
"Thank you so much for your business we appreciate you. "
Profile photo of Allan Bates

Allan Bates

July 3, 2024

5  out of  5
rating by Allan Bates
"Best insurance agent in town. Thadeaus and his staff are super helpful and prompt in communicating."
We responded:
"Thank you so much for the review. We appreciate your business and are always happy to assist. "