Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Remy Clotfelter

Remy Clotfelter

April 6, 2026

5  out of  5
rating by Remy Clotfelter
"Thadeaus and his team are so friendly, helpful, insightful, and proactive!! They’ve been supporting my insurance needs from first car - to first house. Really enjoy this team."
Profile photo of Rick Bonham

Rick Bonham

April 4, 2026

5  out of  5
rating by Rick Bonham
"Always handles my issues"
Profile photo of Robert Moreno

Robert Moreno

April 3, 2026

5  out of  5
rating by Robert Moreno
"Helpful,friendly,informative...Glad I switched to State Farm."
We responded:
"Thank you so much, we are here to help you in any way we can. We are also glad that you switched to State Farm. :)"
Profile photo of cindy salyers

cindy salyers

March 31, 2026

5  out of  5
rating by cindy salyers
"They have been nothing but kind and if I've had a problem they've taken care of it right away I have nothing but good things to say"
We responded:
"Thank you so much for sharing your feedback. We very much appreciate your business and it is always a privilege to work assist you. "
Profile photo of Rosetta Harbour

Rosetta Harbour

March 27, 2026

1  out of  5
rating by Rosetta Harbour
"I heard so many good things about Thadeaus through my 95 year old mother who has done business with him for several years. What a disappointment my wife and I have experienced! I don’t want to go into too much detail because I don’t think focus on the negative aspects of another person needs to be emphasized. I cannot do business with a man who doesn’t tell the truth and leads others down a path where the insurance company takes money that isn’t theirs because he said he could give us coverage, we pay on the policy only to discover they do not provide a policy for our need. Instead of a full refund, we only received a partial even though they did not give us coverage. Then 2 months later they want another minor amount for yet another lame excuse. I’m so disappointed in State Farm and even more so with the misrepresentation of their agent in Tucson, Arizona. We of course paid what they requested ($5.71), but we don’t plan on ever doing business again with State Farm or Thadeaus again which I’m certain won’t hurt his feelings at all."
We responded:
"Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations, especially given the positive recommendations from your mother. At Thadeaus and State Farm, we strive to provide honest, transparent service to all our clients. Regarding your concerns, we want to clarify that our team always aims to ensure that coverage options align with each customer’s specific needs before any policy is finalized. In this case, it appears there may have been a misunderstanding about the policy’s scope and availability. We regret any confusion this caused. As for the refund, our policy and State Farm’s guidelines require processing refunds according to the coverage period in effect and administrative fees, which is why a partial refund was issued instead of a full refund. The additional amount requested was related to standard adjustments and not an attempt to collect funds unjustly. We value all our clients and take any claims of misrepresentation seriously. We would welcome the opportunity to discuss your concerns directly to ensure clarity and work toward a resolution. Please feel free to contact us at your convenience. Thank you again for your feedback. We hope to have the chance to restore your confidence in our services."
Profile photo of David Charette

David Charette

March 24, 2026

5  out of  5
rating by David Charette
"Always so polite and follow through. They got me a savings without me asking for them to check."
We responded:
"Thank you for your feedback we strive to provide the very best service possible to all of our customers. We appreciate your business. "
Profile photo of Mireya Molina

Mireya Molina

March 20, 2026

5  out of  5
rating by Mireya Molina
"Great Team! Always so helpful, providing timely service and customer support."
We responded:
"Mireya, thank you so much. We are always happy to help with your homeowners and vehicle. "
Profile photo of Camille Ramos

Camille Ramos

March 2, 2026

5  out of  5
rating by Camille Ramos
"Every time I call the office someone is answering the phone to help me."
We responded:
"Thank you so much we are always happy to help. We believe that speaking with a person is always better than a phone tree. "
Profile photo of Carmen Altamirano

Carmen Altamirano

February 24, 2026

5  out of  5
rating by Carmen Altamirano
"Thadeaus Jones is a great agent. Easy to work with."
We responded:
"Thank you, Carmen! I'm happy you find it easy to work with me. Your feedback means a lot, and I'm here to help with any insurance needs you have. Feel free to reach out anytime!"
Profile photo of Wayne Bernknopf

Wayne Bernknopf

February 21, 2026

5  out of  5
rating by Wayne Bernknopf
"I am in a Business Building Network with Thadeaus. His enthusiasm is inspiring. He truly cares about his clients. He is professional, knowledgeable, and does a great job analyzing his clients insurance needs. He is a Life Insurance Specialist in a topic that many find difficult to discuss. He makes it easy, fun, and relatable. I strongly encourage you to check Thadeaus Jones for all your life & disability insurance needs. You will not be disappointed."
We responded:
"Wayne, thank you for your fantastic feedback! I'm happy to hear that our enthusiasm and expertise have made such a positive impact. It's wonderful to know he makes discussing insurance approachable and engaging. If you ever need assistance or have questions, feel free to reach out!"
Profile photo of ken capps

ken capps

February 19, 2026

5  out of  5
rating by ken capps
"I’ve been with state farm for years great service!"
We responded:
"Ken, thank you for your review! I'm happy to know you've enjoyed our service over the years. If you ever need anything, just let us know. Thanks for choosing us!"
Profile photo of Karen Thompson

Karen Thompson

January 27, 2026

5  out of  5
rating by Karen Thompson
"Tracy French is just a treasure. I could not believe how quickly she responded and was very clear about all of my options and helped me understand the benefits. I highly recommend this agency"
We responded:
"Thank you for your review, Karen! I'm happy to hear that Tracy provided such prompt and clear assistance with your options. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Cory Vaughan

Cory Vaughan

January 23, 2026

5  out of  5
rating by Cory Vaughan
"I tried all the internet gimmicks. This agency is the real deal. Tracy took amazing care of us! Thadeaus is also very friendly and accessible. One stop shop, the whole experience was amazing, I highly recommend this team!"
We responded:
"Hey Cory! I really appreciate you sharing your experience. It’s great to hear that Tracy and I could make the process smooth and easy for both your homeowners and auto insurance. Thanks for recommending our team!"
Profile photo of Rob D

Rob D

January 7, 2026

5  out of  5
rating by Rob D
"Extremely helpful. Always great service!"
We responded:
"Thanks, Rob D! I'm happy to know you find our service consistently helpful. We appreciate your support and are here for any insurance needs you might have. Let us know if there's anything else we can assist you with!"
Profile photo of Carlos Urtaza

Carlos Urtaza

January 7, 2026

5  out of  5
rating by Carlos Urtaza
"Great customer service. My rates just lowered upon renewal and I couldn't be more satisfied. 😁"
We responded:
"Thank you, Carlos! I'm happy to know you're satisfied with our customer service and that your rates have lowered upon renewal. If you have any questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Ben Baca

Ben Baca

January 6, 2026

5  out of  5
rating by Ben Baca
"Thadeaus has been an exceptional agent for me, he was able to insure my tiny house that many others were unable to. He has since insured everything else I’ve needed since then. Always prompt, the whole team is amazing. Can’t recommend them enough!"
We responded:
"Thank you, Ben! I'm happy to hear that we could help with insuring your policies and everything else you needed. It's great to know that you find our team prompt and amazing. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Edmundo Ancheta Sr

Edmundo Ancheta Sr

December 31, 2025

5  out of  5
rating by Edmundo Ancheta Sr
"TJ is awesome. And all the people that work around him are very knowledgeable of their policies. Thanks guys."
We responded:
"Thank you, Edmundo! I'm happy to hear that you find our team knowledgeable and awesome. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of John Huey

John Huey

December 18, 2025

5  out of  5
rating by John Huey
"Thadeaus has a great team over there. Very quick to respond whenever there is a need. Thank you"
We responded:
"Thank you, John! I'm happy to hear that our team was quick to respond to your needs. We appreciate your feedback and are always here to assist you with anything you need. Thanks for choosing us!"
Profile photo of KEN H

KEN H

December 13, 2025

5  out of  5
rating by KEN H
"I called State Farm and talk to Tracy she's very courteous and knowledgeable and they cut down my insurance to half what I was paying with another company"
We responded:
"Thank you, Ken! I'm happy to hear that Tracy was able to assist you so effectively and that you're satisfied with the savings on your insurance. We appreciate your trust in us and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Avistar farber

Avistar farber

December 13, 2025

5  out of  5
rating by Avistar farber
"Quick and easy, no hassle! Very professional and to the point. Got a lower rate than what I was paying before. Very happy with their service."
We responded:
"Thank you, Avistar, for sharing your experience! I'm glad to hear that you found our service quick and professional, and that we could help you secure a better rate. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Profile photo of Ruth Ross

Ruth Ross

December 11, 2025

5  out of  5
rating by Ruth Ross
"Traders was very patient with us. We took awhile to decide what we wanted to do."
We responded:
"Thank you, Ruth! I'm happy to hear that you appreciated the patience Traders showed during your decision-making process. Our team is dedicated to providing supportive and understanding service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of James aschmann

James aschmann

November 16, 2025

5  out of  5
rating by James aschmann
"Great group of people helpful and friendly."
We responded:
"Thank you, James! I'm happy to hear that you found our team helpful and friendly. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of JC Cooper

JC Cooper

November 10, 2025

5  out of  5
rating by JC Cooper
"Tracey, is absolutely awesome and always prepared to wow her clients with her positive energy and information. I appreciate her explaining all of the steps to getting my insurance going. I am thankful for her assisting me in the safe and save device plus making this process very easy and straight forward. Thanks, Tracey!!!"
We responded:
"Thank you, JC Cooper! I'm happy to hear that Tracey made your experience smooth and informative. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Jody Sweetapple

Jody Sweetapple

October 17, 2025

5  out of  5
rating by Jody Sweetapple
"I have been with the same office for many years. They are always friendly and helpful."
We responded:
"Thank you, Jody, for your kind words! I'm happy to know you've had such a positive experience with our office over the years. We're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Maria Moreno

Maria Moreno

October 17, 2025

5  out of  5
rating by Maria Moreno
"Wow this is a great insurance to have im always updated especially if my premiums went down and up for any reason. Thank you"
We responded:
"Maria, thank you for your wonderful feedback! I'm happy to know that you appreciate staying informed about your premiums. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"